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Privacy & Security Policy

Your Privacy

Velocity, The Greatest Phone Company Ever, Inc., herein referred to as Velocity, is committed to protecting your privacy. We only use the information we collect about you to process orders, to provide support, and provide the level of service that you, our customer, has come to expect. Please read on for more details regarding our Privacy & Security Policy.

What information does Velocity collect? How do we use it?

When accessing public areas of our website, we collect basic information about you to allow us to determine the effectiveness of our online presence. Information such as your Internet Protocol (IP) address, pages visited, and the times you access pages on our site will be retained by our system and a third-party analytics provider.

Personal Information Collected for Credit Card & ACH (Automated Clearing House) Transactions

Velocity does provide online Credit Card and ACH (Automated Clearing House ) payment transaction services to their customers. We request information from the user in order to make a payment transaction using our website. A user must provide contact information, such as their e-mail address, and the necessary financial information required to complete the transaction. Contact information is used to advise the user about the processing of a payment. Financial information is used for payment transaction processing purposes only.

Velocity uses a third party Credit Card/ACH processing company to process the user's charges for services, products, retrieval requests and chargebacks. We do not retain, share, store or use personal information for any secondary purposes. Velocity requires the use of Secured Socket Layer ("SSL") standard transmission encryption to protect transmission of users' personal information submitted while making a payment using our website. Velocity also requires that all such information you provide to us in this manner is stored securely subject to the Ohio Public Records Act and other legal requirements.

What about "cookies"?

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. We do not use cookies to collect or store any information about visitors and customers.

Will Velocity disclose the information it collects to outside parties?

Velocity does not sell, trade, or rent your personal information to others. In the event we do collect information from you, we may share that information with our sister companies; however, rest assured your information will always remain in trustworthy hands. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include personally identifying information.

Velocity may release information when we believe, in good faith that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements, or (iii) protect the rights, property, or safety of Velocity, our users, or others.

In Summary

Velocity is committed to protecting your privacy. The information that we do collect never contains any personally identifying information. We do not sell, trade, or rent your personal information to others.

Your Consent

By using our web site, you consent to the collection and use of this information by Velocity. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Velocity, Inc provides links to affiliated sites. The privacy policies of these linked sites are the responsibility of the linked site and Velocity, Inc has no control or influence over their policies. Please check the policies of each site you visit for specific information. Velocity Inc cannot be held liable for damage or misdoings of other sites linked or otherwise.

Questions and Feedback

If you have any questions or feedback related to our privacy policy, please email us at

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